Currently, outsourcing is becoming an essential step for any company wishing to succeed in its business. A little more complex than before, it must be finely managed.
Table of Contents
Outsourcing, a decisive step for companies
Over the years, service providers specializing in offshore outsourcing have played a major role in the smooth running of a company. According to the Cegos Observatory, 82% of companies use outsourcing to perform one or more parts of their tasks . IT, transportation, industrial maintenance, cleaning and catering have been and still remain the functions most delegated to a third party. Since then, HR managers, CFOs and giveaway juga dapat meningkatkan other marketing managers have also adopted it, but this time for an entire part of their business. This is how banks have started to outsource the management of their checks and merchants and online stores entrust their customer relations and databases to companies specializing in outsourcing such as those in Madagascar. Content moderation and data processing are also increasingly outsourced.
Powerful tools for outsourcing
Thanks to innovative technologies such ba leads as SaaS or the cloud, smaller companies can also embark on this remote assistance adventure . Indeed, it certainly generates a good return on investment quickly if you know how to do it. Still according to Cegos, 90.3% of companies with more than 1,000 employees are more inclined to outsource while for those under 200 employees, they are only 77.8% and continue to catch up in the field. This is how BPO was born, the new fashion for outsourcing businesses .
Business Process Outsourcing
Indeed, this term refers to a reality that has been maintained since the 90s, during which outsourcing has become increasingly successful. According to a real estate and general services manager for an automobile brand, being self-sufficient is no longer financially profitable for a company. Still according to Cegos, the main reason for a company to call on an offshore outsourcing service provider is therefore the gain in productivity. 49% of them do so in order to reduce their production costs. Another reason is to replace fixed costs with the variable costs of a service entrusted outside the company. Indeed, specialized service providers can achieve high production performance, more than the client company. Like the one working on behalf of a major automobile manufacturer, it can afford heavy financial investments that it then makes up for on the invoices presented to the ordering companies.
