Retailers are adapting to the new ways local delivery of selling during the COVID-19 era, rapidly moving to implement click and collect or local delivery options. Click and collect lets retailers receive and distribute their goods similarly to how colombia phone number library they would in their physical store, while local delivery places the responsibility on the merchant to coordinate delivery, instead of relying on a third-party logistics (3PL) provider. Local delivery fees are usually smaller or even free.
When it comes to groceries
Nielsen recorded from 69% of surveyors that home delivery was the preferred option over curbside pickup (31%), even though product availability and delivery dates can be unpredictable. If the strain on these systems during COVID-19 is any indication, this isn’t always the most convenient option either.
As brands in other industries pivot
during the pandemic, demand is constantly sending emails to these addresses up for both options: Click and collect is proving to be a bit of a saving grace for some. In the month of March, click and collect orders for brick-and-mortar merchants saw a climb of 443% compared alb directory to February, driven primarily by the U.S. and Canada. As more retailers are offering this service—with a 96% increase week over week on March 30—more consumers are bypassing shipping their products altogether.
