Do you run a retail business and have decided it’s time to hire your first team member? If so, then you’ve already overcome a crucial first hurdle – congratulations on this milestone!
But before you start creating your job ad, you should know exactly what you want to hire for and when. Below you’ll find the most common retail jobs – sorted by the positions you should generally fill first as your retail business grows.
What jobs are there in retail?
Retail is a very diverse field. Therefore, you have a wide range of opportunities to work in different positions and industries (e.g. clothing or food). Whether you are a salesperson or a logistician – there is something here for everyone who is interested in working with customers and goods.
Table of contents:
- sales representative
- cashier
- customer service representative
- Visual Merchandiser
- buyer
- branch management
- Deputy Branch Manager
- logistician
- Human Resources Manager
- security guard
- marketing specialist
- inventory manager
- team leader
- operations manager
- Customer Experience Manager
1. Sales employee
In retail, sales are your main priority. With that in mind, hiring a sales associate is an excellent first position to fill for your growing business. A sales associate ensures that your customers know that someone is there to help them – from answering product questions to providing personalized advice. Essentially, qatar email list a sales associate is someone who can actively contribute to increasing your sales.
Required skills:
- Clear and effective communication with customers
- ability to work in a team
- Fast and effective problem-solving skills
- adaptability and quick learning
- experience with cash register systems
- Basic mathematical and financial knowledge
2nd cashier
Cashier may seem like a simple job title, but the position can add tremendous value to your retail store if you have a large volume of customers every day. A cashier helps speed up the shopping process and make it as quick and smooth as possible for your customers.
Required skills:
- Excellent customer service skills
- Experience with cash register systems and handling cash
- organizational skills and attention to detail
- Fast and effective problem-solving skills
- Basic mathematical and financial knowledge
3. Customer service representative
Customer service representative may sound similar to sales representative, but the two jobs have very different requirements. To summarize, 28 post ideas for february: engagement, holidays and business strategies sales representatives are found on the sales floor, while customer service representatives work on the phone or via email.
Customer service staff are responsible for answering all customer inquiries – whether it is a concern, a product question, or even a negative review.
Required skills:
- Excellent social skills and communication skills
- Fast and effective problem-solving skills
- Lots of energy and infectious enthusiasm
- ability to work in a team and independence
- Basic computer skills and familiarity with point-of-sale systems
4. Visual Merchandiser
Being a visual merchandiser is probably one of the less “popular” retail jobs. However, if you have ever envied a merchandise display, ch leads then it was probably a visual merchandiser who was responsible for it. Their job is to ensure that the best items in your store are placed and displayed prominently in strategic ways and in specific areas of your store. They have the knowledge of which merchandise goes where and for what, and how to stimulate sales in specific places in the store.
But it doesn’t stop there. Good visual merchandisers can even help with promotions and other marketing campaigns when it comes to staging product photos . They can also help build relationships with suppliers.
Required skills :
- First experiences in the field of visual merchandising
- Experience in developing display strategies
- Ability to think creatively and strategically
- Meeting deadlines and processing multiple projects simultaneously
- Experience in working with suppliers and manufacturers
- ability to work in a team and independently
5. Buyer
Buyers do so much more than just source the items for your store. Employees in this role conduct the research necessary to determine exactly which items you should put on your shelves (or online) and find the best possible price for you when purchasing. Buyers may also be responsible for building relationships with suppliers, manufacturers, and other companies .
Required skills :
- experience in negotiation
- Ability to effectively research, evaluate and analyze goods based on a variety of factors such as price and quality
- Experience in working with suppliers and vendors
- organizational skills and attention to detail
- Experience in managing and tracking orders and inventory
6th branch manager
The duties of a store manager (also often called a store manager) should be tailored to the needs of your business. Generally, employees in this role take on much of what you may have initially done as a business owner—from handling day-to-day tasks, selling and managing employees to understanding sales trends and everything in between.
