Since 1st June 2023, the updated WhatsApp Conversation-based pricing brazil telegram data has taken over, new Conversations have been introduced based on which businesses will now be charged for WhatsApp Business API But, what exactly is a conversation? How does it affect the way you pay to WhatsApp & your WhatsApp partner? Is it any good? This blog answers all possible questions you have & more about WhatsApp Conversation based pricing. In this blog, we discuss more about the types of Conversation based pricing. If you wish to know about the updated WhatsApp Conversation pricing, check out this blog.
How did WhatsApp charge earlier from Businesses using WhatsApp Business API?
Earlier, WhatsApp used to charge a certain fee for each template message the importance of email list management depending on the country code of the user.
WhatsApp divides its messages into two categories:
1. Template Messages
2. Session Messages
Template messages are messages sent by businesses (out of the 24-hour session window or as the first message). If the user responds, it opens a session window that lasts for 24 hours from the user’s latest message. Click here to know more about the WhatsApp Template & Session messages. The main revenue stream for WhatsApp in the template message-based pricing model was WhatsApp Template messages. For each message sent by a business, WhatsApp charged a certain fee depending on the user’s country code. Check out the country-wise Conversation pricing sheet.
So, what is WhatsApp Conversation based Pricing?
In the Conversation-based pricing, WhatsApp charges for each conversation: turkey numbers database Business Initiated Conversation & User-Initiated Conversation.
WhatsApp Conversation is a 24-hour messaging window initiated only when a business messages a user. A Conversation here starts when a business messages the user (thus initiates the Conversation) or replies to a user’s message. All incoming messages from users are FREE and only chargeable if the business responds to the user’s message.
For a message to become a conversation, here’s what needs to happen:
- Business responding to a user message. This will start a User-initiated Conversation (explained in the below section). There’s only one type of User-initiated Conversation introduced by WhatsApp which is Service Conversation.
