Sustainability is becoming a critical factor for the survival of many industries, and e-commerce is no exception. According to the Descartes 2023 report, 60% of online shoppers actively seek eco-friendly delivery options during checkout, and 27% are willing to forgo purchases from brands that don’t offer eco-friendly delivery .
Solutions by retailers is seen as a given
This statement signals a shift in consumer accurate cleaned numbers list from frist database mindset. While our survey results show that cost and convenience still influence purchasing decisions, customers are becoming increasingly mindful of their spending and purchasing habits.
41% of customers believe that the increase in online shopping is a problem for the environment. This figure rises to 56% for those surveyed under 35 , highlighting the fact that this concern will only increase as younger generations gain purchasing power.
Out-of-home deliveries are seen as a more sustainable shipping option
The need for more sustainable shipping what is the bounce rate? options is clear, but are out-of-home deliveries the solution?
Additionally, online shoppers are relying on the brands they buy from to take action. 53% of customers believe online stores should offer home delivery as part of their efforts to reduce carbon emissions.
Increase efficiency in last mile delivery
While out-of-home deliveries aren’t a silver south africa numbers bullet when it comes to sustainability, consolidating deliveries to collection points and parcel lockers makes the last mile more efficient . Delivering 50 parcels to a central location instead of 50 different addresses reduces the number of delivery vehicles on the road. This reduces CO2 emissions (if the fleet isn’t electrified) and traffic in city centers. Collection points and parcel lockers provide a safe and reliable place for waiting parcels, leading to fewer delivery attempts.
For carriers, emissions are reduced with out-of-home deliveries, but what about customers? Our survey shows that 61% of customers drive to the delivery point to collect their parcel.
45% travel on foot if the point is close enough , which means that the density of relay points and p environment.
